Grand Chancellor Palm Cove Hotel

ex. Novotel Palm Cove

Coral Coast Drive, Palm Cove, Australia, 4879  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Chancellor Palm Cove Hotel

 Paid Wi-Fi

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Swimming Pool

Seasonal outdoor pool

 Fitness/Gym

Fitness center

 Sports activities

Water slides

Tennis court

Golf course

 Spa and relaxation

Spa & wellness center

Overview

The contemporary Grand Chancellor Palm Cove offers a beautiful accommodation in the center of Palm Cove. The property opened in 1989 and features traditional architecture.

Offering a good setting in Palm Cove just near a railway station, Grand Chancellor Palm Cove provides an easy access to Tjapukai Aboriginal Cultural Park, Cairns Esplanade Swimming Lagoon and Skyway Rainforest Cableway. The venue is located within 10 minutes' walk from Palm Cove center.

Shopping centers and fairgrounds are minutes away from the hotel.

Grand Chancellor Palm Cove lies within 20 minutes’ drive to Cairns airport.

Rooms

The rooms in Grand Chancellor Palm Cove come with a private balcony, satellite TV, a minibar, individual climate control and a laptop-size safe. The property boasts views of Coral Coast from its rooms. The guestrooms offer a modern interior and tile floor.

Eat & Drink

Dishes of international cuisine are served in the 24-hour restaurant. Guests can savor coffee and tea in the beach bar.

All visitors are offered a full breakfast for a fee. 

Services

The on-site bicycle rentals are also available.

Relax

The property features a kids' club, a playstation and a wading pool for children. Sport facilities include windsurfing, tennis and golf.

Internet

Wireless internet is available in public areas for additional charge

High-speed internet access is available in public areas for additional charge

Guest Parking

Free private parking is possible on site.

Number of rooms:   140.

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Facilities

General

  • Paid Wi-Fi in public areas
  • Paid on-site parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Tennis court
  • Golf course
  • Fitness center
  • Squash
  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Breakfast room
  • A la carte restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Water slides
  • Game room

Leisure facilities

  • Seasonal outdoor pool
  • Spa & wellness center
  • Sauna
  • Shiatsu massage
  • BBQ facilities
  • Garden area

Room view

  • Garden view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Living room
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Dining table
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Washing machine
  • Hair dryer

Kitchen facilities

  • Kitchenette
  • Microwave
  • Refrigerator
  • Dishwasher
  • Cookware/Kitchen utensils
  • Microwave on request

Bedroom

  • Pillow menu

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Policies

Check-In

  • from  2 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 16 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Grand Chancellor Palm Cove Hotel Palm Cove location
Show big map »

Hotel Address:

Coral Coast Drive, Palm Cove, Australia, 4879

Get directions
City Center
  • Palm Cove
    700 m
Airports
  • Cairns (CNS)
    17.7km
  • Kowanyama (KWM)
    440.9km
  • Bus stop
    400 m
Restaurants
  • Canecutters Restaurant (cuisine: Seafood)
    150 m
  • Beach Almond Beach House (cuisine: Seafood, Contemporary, Asian)
    530 m
Beaches
  • Palm Cove Beach
    630 m
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    140

Hotel Awards

AustralianHOTEL AWARDSRecommendedPalm CoveGrand Chancellor Palm Cove

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Grand Chancellor Palm Cove Standard RoomGrand Chancellor Palm Cove Standard RoomGrand Chancellor Palm Cove Standard RoomGrand Chancellor Palm Cove Standard Room
Standard Room
Bed type: Double beds
Size: 32m2
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

This double room has a balcony or terrace, cable TV and air conditioning. Please note that the price is based on 2 adults and 2 children under 16 years, using existing bedding.

Room facilities
    Grand Chancellor Palm Cove Standard SuiteGrand Chancellor Palm Cove Standard SuiteGrand Chancellor Palm Cove Standard Suite Hotel information
    Standard Suite
    Bed type: 1 Super-King Size bed or Double Bed
    Size: 47m2
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Grand Chancellor Palm Cove Superior Twin RoomGrand Chancellor Palm Cove Superior Twin RoomGrand Chancellor Palm Cove Superior Twin RoomGrand Chancellor Palm Cove Superior Twin Room
      Superior Twin Room
      Bed type: 2 Single beds or 1 Super-King Size bed or King or Twin beds
      Size: 32m2
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      This double room features a balcony or a terrace with views overlooking the garden or pool.

      Room facilities
        Grand Chancellor Palm Cove Superior One-Bedroom SuiteGrand Chancellor Palm Cove Superior One-Bedroom SuiteGrand Chancellor Palm Cove Superior One-Bedroom SuiteGrand Chancellor Palm Cove Superior One-Bedroom Suite
        Superior One-Bedroom Suite
        Bed type: King Size bed or 1 Super-King Size bed
        Size: 47m2
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        This suite features a balcony, air conditioning and cable TV. Please note that the price is based on 2 guests. There is no capacity for additional guests.

        Room facilities
          Grand Chancellor Palm Cove Superior Two-Bedroom SuiteGrand Chancellor Palm Cove Superior Two-Bedroom SuiteGrand Chancellor Palm Cove Superior Two-Bedroom Suite
          Superior Two-Bedroom Suite
          Bed type: Quad or 2 King Size beds
          Size: 78m2
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          This suite features either a balcony or terrace overlooking the pool or gardens. Please note that the price is based on 4 guests. There is no capacity for additional guests.

          Room facilities
            Grand Chancellor Palm Cove Private One-Bedroom Double RoomGrand Chancellor Palm Cove Private One-Bedroom Double RoomGrand Chancellor Palm Cove Private One-Bedroom Double RoomGrand Chancellor Palm Cove Private One-Bedroom Double Room
            Private One-Bedroom Double Room
            Bed type: King Size bed
            Check Prices
            • Air conditioning
            • Bathtub
            — Less information+ More information
            Room facilities

              How to reach hotel

              hotel Grand Chancellor Palm Cove Hotel Palm Cove location
              Show big map »

              Hotel Address:

              Coral Coast Drive, Palm Cove, Australia, 4879

              Get directions
              City Center
              • Palm Cove
                700 m
              Airports
              • Cairns (CNS)
                17.7km
              • Kowanyama (KWM)
                440.9km
              • Bus stop
                400 m
              Restaurants
              • Canecutters Restaurant (cuisine: Seafood)
                150 m
              • Beach Almond Beach House (cuisine: Seafood, Contemporary, Asian)
                530 m
              Beaches
              • Palm Cove Beach
                630 m
              Hotel information
              • Check-In:
                from  2 pm
              • Check-Out:
                until  11 am
              • Number of rooms:
                140

              Hotel Awards

              AustralianHOTEL AWARDSRecommendedPalm CoveGrand Chancellor Palm Cove

              According to guest reviews, the hotel has been rated as
              Best Family Hotels in Australia

              Use Badge

              Grand Chancellor Palm Cove Location

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              • Underground stations
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              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
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              • General

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              What's nearby

              Popular areas

              • City Center - 600 m

              Local Attractions

              • Cairns Tropical Zoo - 1.9km
                Captain Cook Hwy, Palm Cove
              • Cairns Wildlife Safari Reserve - 9.3km
                2577 Kennedy Highway, Kuranda
              • Birdworld Kuranda - 9.4km
                Heritage Markets, Kuranda
              • Yorkeys Knob Beach - 8.5km
                Wattle and Sim Esplanade, Yorkeys Knob
              • BatReach - 9.4km
                Coondoo St, Kuranda

              Near the hotelNear the hotel

              • Palm Cove Beach - 630 m
                Palm Cove, QueenslandAustralia
              • Cairns Night Zoo - 930 m
                Cook Hwy, Palm Cove

              Restaurants Nearby

              • Canecutters Restaurant - 150 m

                Address: Novotel Resort

                62% likes this, based on 34 reviews
                Cuisine: Seafood

              • Bella Baci - 540 m

                Address: 123 Williams Esplanade
                Phone: (07) 40553186

                73% likes this, based on 205 reviews
                Cuisine: Italian

              • Numi Icecream - 530 m

                Address: The Drift, Williams Esplanade

                82% likes this, based on 38 reviews
                Cuisine: Ice Cream

              • Beach Almond Beach House - 530 m

                Address: 145 Williams esplanade
                Phone: 61 7 4059 1908

                70% likes this, based on 361 reviews
                Cuisine: Seafood, Contemporary, Asian, Australian
                Price Range: GBP 6 - GBP 84

              • Nu Nu Restaurant - 550 m

                Address: 123 Williams Esplanade
                Phone: 61 7 4059 1880

                75% likes this, based on 261 reviews
                Price Range: GBP 19 - GBP 73

              Hotel information
              • Check-In:
                from  2 pm
              • Check-Out:
                until  11 am
              • Number of rooms:
                140

              Hotel Awards

              AustralianHOTEL AWARDSRecommendedPalm CoveGrand Chancellor Palm Cove

              According to guest reviews, the hotel has been rated as
              Best Family Hotels in Australia

              Use Badge

              Hotels nearby
              Cities nearby

              Grand Chancellor Palm Cove Reviews

              Guest reviews are submitted by our customers after their stay at Grand Chancellor Palm Cove

              Average guest rating

              7.6out of 10
              Excellent
              Based on 43 reviews

              Rating by category:

              Rooms
              8.0
              Service
              7.8
              Value
              7.8
              Location
              9.0

              Individual guest reviews

              • Couple
                8.0

                The service of the staff at reception was very good, they were very helpful especially with assisting us in booking tour packages, offering local knowledge and tips. The location was great, still near the beach but also offered the feel of a nature retreat, as well a being accessible to both Cairns City and Port Douglas. Ample parking space.

                Our room was serviced daily and towels/toiletries replaced - which is good - but could have done with a bit better cleaning of the bathroom

              • Family with children
                8.2

                Kids swimming pool. The size of the mugs in the room was very good. Free internet but it should be longer that 20 minutes.

                The TV dose not have digital channels yet. This was a surprised as they have been around for some time now. The terrace on the ground floor was not well maintained.

              • Group of friends
                8.8

                The pool was lovely and the beds in the rooms were very comfortable!

                Lack of wifi, and the wifi that was available was extremely expensive! Also the room lacked any bowls for cereal if you wanted to provide your own breakfast. There is a fridge and sink but hardly any reason to use them.

              • Couple
                10.0

                good staff and service perfect breakfast very good hotel for holiday

              • Single
                10.0

                The rooms and brekfast were very good

              • Couple
                7.4

                price in a wonderful location.

                noises at the pool in the morning.

              • Older travelers
                7.8

                We stayed only one night, on route from Cairns Airport and found it comfortable and convenient. Spacious well appointed room and good breakfast

              • Family with children
                7.4

                The kids really enjoyed the crocodile slide and pool. Good veiwing for the parents. Good to use Accorr advantage card and get discount

                The sports centre was privately run. The cost of pool, squash, golf and bikes added up.

              • Couple
                8.8

                Family friendly, great location near the beach and restaurants, great facilities in the room.

                Very hard to find.

              • Family with children
                3.8

                The swimming pool only.

                For the last three days, the room wasnt cleaned as well as the first 5 days. The room smelt on the first day of mould and uncleanliness but from the 2nd to the 5th days it was quite clean. No smells and bed lined was changed every day. After that, the room was not attended to as well. It began to smell again (floor was not mopped clean enough) and the bed lined was not changed. Very very disappointed. Would not recommend this hotel to anyone. Also, restaurant staff was absolutely rude. No manners at all. Basically, they don't give a damn. Some millionaire obviously owns the chain and doesnt give a damn either, otherwise he would be hiring more personable staff. Also, the laundry was the biggest rip off.

              • Group of friends
                8.2

                The staff were very helpful when we enquired about tours. Also, the check in process was very quick. Also, from our room (636) we saw a wallaby outside our balcony. Really nice to wake up to something like that!

              • Older travelers
                5.4

                The gardens.

                On my opinion the rooms are looking very tired, in need of an upgrade.Quite dark and closed in. During the night we had a lot of noise from feral cats fighting and noise from the restaurant.

              • Older travelers
                9.2

                The staff were efficient and curtious, rooms were clean. There were no problems.

              • Family with children
                6.2

                Friendly staff- Privacy and a great shower.Good restaraunt.

                Lack of a heated spa. Beds a little on the hard side. No cooking facilities.

              • Older travelers
                9.2

                Excellent breakfast buffet .Room with a view over the pool. . Loved the big towels in the bathroom. Adequate kitchenette with cooking facilities

                On the day we were leaving,check out was 11.00,our key entry cards had been cancelled before we had left ,we were stuck outside our room and could not get back in and this was well before 10.00. But front desk was apologetic and gave us a reactivated card.

              How to reach hotel

              hotel Grand Chancellor Palm Cove Hotel Palm Cove location
              Show big map »

              Hotel Address:

              Coral Coast Drive, Palm Cove, Australia, 4879

              Get directions
              City Center
              • Palm Cove
                700 m
              Airports
              • Cairns (CNS)
                17.7km
              • Kowanyama (KWM)
                440.9km
              • Bus stop
                400 m
              Restaurants
              • Canecutters Restaurant (cuisine: Seafood)
                150 m
              • Beach Almond Beach House (cuisine: Seafood, Contemporary, Asian)
                530 m
              Beaches
              • Palm Cove Beach
                630 m
              Hotel information
              • Check-In:
                from  2 pm
              • Check-Out:
                until  11 am
              • Number of rooms:
                140

              Hotel Awards

              AustralianHOTEL AWARDSRecommendedPalm CoveGrand Chancellor Palm Cove

              According to guest reviews, the hotel has been rated as
              Best Family Hotels in Australia

              Use Badge