Grand Chancellor Palm Cove Hotel

ex. Novotel Palm Cove

Coral Coast Drive, Palm Cove, Australia, 4879  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Chancellor Palm Cove Hotel

 Paid Wi-Fi

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Seasonal outdoor pool

 Fitness/Gym

Fitness center

 Sports activities

Water slides

Tennis court

Golf course

 Spa and relaxation

Spa & wellness center

Reflex massage

 Food/Drinks

Restaurant

Poolside snack bar

Overview

Featuring an outdoor swimming pool, a spa center and water slides, Grand Chancellor Palm Cove offers modern rooms overlooking the garden. Renovated in 1997, the hotel features contemporary architecture.

Because of Grand Chancellor Palm Cove location in the center of a charming area, it is easy to get to Tjapukai Aboriginal Cultural Park, Cairns Esplanade Swimming Lagoon and AJ Hackett Bungy. The property is set a 10-minute stroll from Palm Cove center.

Welcoming guests with a tennis court, squash courts and a golf course, the hotel is placed next to a zoo and restaurants.

Cairns airport can be reached in 20 minutes by car from Grand Chancellor Palm Cove.

Rooms

Grand Chancellor Palm Cove is a traditional hotel offering rooms with a refrigerator, a minibar, a kitchenette, a safe and a private balcony as well as large bathrooms with complimentary toiletries, a bathtub and a hairdryer. Some rooms feature views over Coral Coast. They are equipped with a kettle, kitchenware and a washing machine.

Eat & Drink

Guests can also enjoy international meals at the relaxed restaurant. The café bar serves barbeque and snacks.

All visitors are offered a full breakfast for a fee. 

Services

Car and bicycle rental services are available on site.

Relax

The hotel offers a play area, cribs and a kids' club for guests with children. Such activities as lawn tennis and table tennis are also provided.

Internet

Wireless internet is available in public areas for additional charge

High-speed internet access is available in public areas for additional charge

Guest Parking

Free private parking is possible on site.

Number of rooms:   140.

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Facilities

General

  • Paid Wi-Fi in public areas
  • Paid on-site parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Tennis court
  • Golf course
  • Fitness center
  • Squash
  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Breakfast room
  • A la carte restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's play area
  • Children's pool
  • Water slides
  • Game room

Leisure facilities

  • Seasonal outdoor pool
  • Spa & wellness center
  • Sauna
  • BBQ facilities
  • Garden area
  • Reflex massage

Room view

  • Garden view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Living room
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Dining table
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Washing machine
  • Hair dryer

Kitchen facilities

  • Kitchenette
  • Microwave
  • Refrigerator
  • Dishwasher
  • Cookware/Kitchen utensils
  • Microwave on request

Bedroom

  • Pillow menu

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Policies

Check-In

  • from  2 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 16 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Grand Chancellor Palm Cove Hotel Palm Cove location
Show big map »

Hotel Address:

Coral Coast Drive, Palm Cove, Australia, 4879

Get directions
City Center
  • Palm Cove
    500 m
Airports
  • Cairns (CNS)
    17.6km
  • Kowanyama (KWM)
    441.0km
  • Bus stop
    300 m
Restaurants
  • Canecutters Restaurant (cuisine: Seafood)
    20 m
  • Beach Almond Beach House (cuisine: Seafood, Contemporary, Asian)
    400 m
Beaches
  • Palm Cove Beach
    500 m
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    140

Hotel Awards

AustralianHOTEL AWARDSRecommendedPalm CoveGrand Chancellor Palm Cove

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Grand Chancellor Palm Cove Standard SuiteGrand Chancellor Palm Cove Standard SuiteGrand Chancellor Palm Cove Standard Suite Hotel information
Standard Suite
Bed type: Double Bed
Size: 47m2
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Grand Chancellor Palm Cove Superior RoomGrand Chancellor Palm Cove Superior RoomGrand Chancellor Palm Cove Superior Room
    Superior Room
    Bed type: Double Bed
    Size: 32m2
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Grand Chancellor Palm Cove Superior SuiteGrand Chancellor Palm Cove Superior SuiteGrand Chancellor Palm Cove Superior Suite
      Superior Suite
      Bed type: Double Bed
      Size: 47m2
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities

        How to reach hotel

        hotel Grand Chancellor Palm Cove Hotel Palm Cove location
        Show big map »

        Hotel Address:

        Coral Coast Drive, Palm Cove, Australia, 4879

        Get directions
        City Center
        • Palm Cove
          500 m
        Airports
        • Cairns (CNS)
          17.6km
        • Kowanyama (KWM)
          441.0km
        • Bus stop
          300 m
        Restaurants
        • Canecutters Restaurant (cuisine: Seafood)
          20 m
        • Beach Almond Beach House (cuisine: Seafood, Contemporary, Asian)
          400 m
        Beaches
        • Palm Cove Beach
          500 m
        Hotel information
        • Check-In:
          from  2 pm
        • Check-Out:
          until  11 am
        • Number of rooms:
          140

        Hotel Awards

        AustralianHOTEL AWARDSRecommendedPalm CoveGrand Chancellor Palm Cove

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Australia

        Use Badge

        Grand Chancellor Palm Cove Location

        Legend
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        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
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        • General

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        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Popular areas

        • City Center - 400 m

        Local Attractions

        • Cairns Tropical Zoo - 1.9km
          Captain Cook Hwy, Palm Cove
        • Cairns Wildlife Safari Reserve - 9.3km
          2577 Kennedy Highway, Kuranda
        • Birdworld Kuranda - 9.4km
          Heritage Markets, Kuranda
        • Yorkeys Knob Beach - 8.4km
          Wattle and Sim Esplanade, Yorkeys Knob
        • BatReach - 9.4km
          Coondoo St, Kuranda

        Near the hotelNear the hotel

        • Palm Cove Beach - 500 m
          Palm Cove, QueenslandAustralia
        • Cairns Night Zoo - 930 m
          Cook Hwy, Palm Cove

        Restaurants Nearby

        • Canecutters Restaurant - 20 m

          Address: Novotel Resort

          62% likes this, based on 34 reviews
          Cuisine: Seafood

        • Bella Baci - 400 m

          Address: 123 Williams Esplanade
          Phone: (07) 40553186

          73% likes this, based on 205 reviews
          Cuisine: Italian

        • The Surf Club Palm Cove - 420 m

          Address: Williams Esplanade Palm Cove
          Phone: (07) 4059 1244

          72% likes this, based on 135 reviews
          Cuisine: Australian

        • Beach Almond Beach House - 400 m

          Address: 145 Williams esplanade
          Phone: 61 7 4059 1908

          70% likes this, based on 361 reviews
          Cuisine: Seafood, Contemporary, Asian, Australian
          Price Range: GBP 6 - GBP 83

        • Nu Nu Restaurant - 420 m

          Address: 123 Williams Esplanade
          Phone: 61 7 4059 1880

          75% likes this, based on 261 reviews
          Price Range: GBP 18 - GBP 72

        Hotel information
        • Check-In:
          from  2 pm
        • Check-Out:
          until  11 am
        • Number of rooms:
          140

        Hotel Awards

        AustralianHOTEL AWARDSRecommendedPalm CoveGrand Chancellor Palm Cove

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Australia

        Use Badge

        Hotels nearby
        Cities nearby

        Grand Chancellor Palm Cove Reviews

        Guest reviews are submitted by our customers after their stay at Grand Chancellor Palm Cove

        Average guest rating

        7.6out of 10
        Excellent
        Based on 43 reviews

        Rating by category:

        Rooms
        8.0
        Service
        7.8
        Value
        7.8
        Location
        9.0

        Individual guest reviews

        • Couple
          8.0

          The service of the staff at reception was very good, they were very helpful especially with assisting us in booking tour packages, offering local knowledge and tips. The location was great, still near the beach but also offered the feel of a nature retreat, as well a being accessible to both Cairns City and Port Douglas. Ample parking space.

          Our room was serviced daily and towels/toiletries replaced - which is good - but could have done with a bit better cleaning of the bathroom

        • Family with children
          8.2

          Kids swimming pool. The size of the mugs in the room was very good. Free internet but it should be longer that 20 minutes.

          The TV dose not have digital channels yet. This was a surprised as they have been around for some time now. The terrace on the ground floor was not well maintained.

        • Group of friends
          8.8

          The pool was lovely and the beds in the rooms were very comfortable!

          Lack of wifi, and the wifi that was available was extremely expensive! Also the room lacked any bowls for cereal if you wanted to provide your own breakfast. There is a fridge and sink but hardly any reason to use them.

        • Couple
          10.0

          good staff and service perfect breakfast very good hotel for holiday

        • Single
          10.0

          The rooms and brekfast were very good

        • Couple
          7.4

          price in a wonderful location.

          noises at the pool in the morning.

        • Older travelers
          7.8

          We stayed only one night, on route from Cairns Airport and found it comfortable and convenient. Spacious well appointed room and good breakfast

        • Family with children
          7.4

          The kids really enjoyed the crocodile slide and pool. Good veiwing for the parents. Good to use Accorr advantage card and get discount

          The sports centre was privately run. The cost of pool, squash, golf and bikes added up.

        • Couple
          8.8

          Family friendly, great location near the beach and restaurants, great facilities in the room.

          Very hard to find.

        • Family with children
          3.8

          The swimming pool only.

          For the last three days, the room wasnt cleaned as well as the first 5 days. The room smelt on the first day of mould and uncleanliness but from the 2nd to the 5th days it was quite clean. No smells and bed lined was changed every day. After that, the room was not attended to as well. It began to smell again (floor was not mopped clean enough) and the bed lined was not changed. Very very disappointed. Would not recommend this hotel to anyone. Also, restaurant staff was absolutely rude. No manners at all. Basically, they don't give a damn. Some millionaire obviously owns the chain and doesnt give a damn either, otherwise he would be hiring more personable staff. Also, the laundry was the biggest rip off.

        • Group of friends
          8.2

          The staff were very helpful when we enquired about tours. Also, the check in process was very quick. Also, from our room (636) we saw a wallaby outside our balcony. Really nice to wake up to something like that!

        • Older travelers
          5.4

          The gardens.

          On my opinion the rooms are looking very tired, in need of an upgrade.Quite dark and closed in. During the night we had a lot of noise from feral cats fighting and noise from the restaurant.

        • Older travelers
          9.2

          The staff were efficient and curtious, rooms were clean. There were no problems.

        • Family with children
          6.2

          Friendly staff- Privacy and a great shower.Good restaraunt.

          Lack of a heated spa. Beds a little on the hard side. No cooking facilities.

        • Older travelers
          9.2

          Excellent breakfast buffet .Room with a view over the pool. . Loved the big towels in the bathroom. Adequate kitchenette with cooking facilities

          On the day we were leaving,check out was 11.00,our key entry cards had been cancelled before we had left ,we were stuck outside our room and could not get back in and this was well before 10.00. But front desk was apologetic and gave us a reactivated card.

        How to reach hotel

        hotel Grand Chancellor Palm Cove Hotel Palm Cove location
        Show big map »

        Hotel Address:

        Coral Coast Drive, Palm Cove, Australia, 4879

        Get directions
        City Center
        • Palm Cove
          500 m
        Airports
        • Cairns (CNS)
          17.6km
        • Kowanyama (KWM)
          441.0km
        • Bus stop
          300 m
        Restaurants
        • Canecutters Restaurant (cuisine: Seafood)
          20 m
        • Beach Almond Beach House (cuisine: Seafood, Contemporary, Asian)
          400 m
        Beaches
        • Palm Cove Beach
          500 m
        Hotel information
        • Check-In:
          from  2 pm
        • Check-Out:
          until  11 am
        • Number of rooms:
          140

        Hotel Awards

        AustralianHOTEL AWARDSRecommendedPalm CoveGrand Chancellor Palm Cove

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Australia

        Use Badge